Every department of your roofing business has its unique challenges and workflows. To help manage all these different needs, contractors often utilize multiple software programs—for example, one program to keep leads organized, another program to build estimates, and a third program to manage production.
While this might seem like a natural solution, it can lead to many unforeseen challenges. Relying on multiple software programs to manage your business means lots of time spent learning to use each program and entering customer data in multiple places. When each department has its own software solution, it’s difficult for different teams to collaborate, which can lead to miscommunications and errors. And without a single, centralized roofing software program, getting a clear picture of your business performance and strategizing for the future is much more challenging.
The best roofing software brings together every aspect of your business in a single program so you can work more efficiently, improve collaboration among your teams, and streamline your processes. Here’s why it’s essential to find a roofing software system that combines CRM and project management features and allows you to centralize your operations.
Why use CRM and project management software?
The daily work of a roofing business involves a lot of moving parts and interaction with many different people outside the office, including suppliers, crews, and homeowners. Depending on the complexity of a roofing job, a project can stretch over weeks or months, making it difficult to keep track of all the job details. Accuracy is of paramount importance in order to deliver the best possible customer service. In addition, the seasonal nature of the roofing industry can lead to a high volume of work during a short period of time. While project management and customer relationship management (CRM) is important for all industries, they are particularly essential for roofing businesses in order to manage the day-to-day workload and sustainably scale operations.
Customer relationship management software (CRM)
Roofing CRM software provides a centralized database for all your customer and lead information, making it easier for you to communicate with homeowners and determine which leads need follow-up. Instead of spending time hunting for customer data, a CRM system puts that data at your fingertips so you can work more efficiently and reduce costly errors.
Project management software
Project management software allows contractors to easily see how a job is progressing and make adjustments to the schedule when plans change. This type of software gives every team member the most up-to-date information about a roofing job and helps manage teams in the field, such as crews and salespeople, in addition to the documents and materials required for each job.
By utilizing the best roofing software with both CRM and project management features, you can manage your workload with ease and sustainably scale your business.
At one point, we were using one program for production management, another for sales, and a third for messaging – it was messy and caused confusion. AccuLynx had the best solution, because it consolidated everything.
Anson Martin, Owner, Valley Roofing & Exteriors
Why the best roofing software combines CRM and project management software
Roofing software solutions that combine CRM and project management software, such as AccuLynx, can help you avoid the challenges of using multiple software programs while giving you the foundation you need for greater business growth. Here are a few ways that all-in-one roofing software like AccuLynx can make life easier for your roofing business:
- Streamlining communication and improving collaboration. When all your team members have access to the same information, it facilitates inter-team collaboration and makes it easier for each team to understand what the other team is doing. Rather than spending time over the phone or email catching up on changes to a roofing project, everyone can log in to the software to stay up to date on the latest information.
- Simplifying project management tasks. Estimating, invoicing, scheduling, and other project management tasks are simpler when managed using a single roofing software platform. All the customer information is stored in a centralized database, eliminating the need to enter the same data multiple times, and routine tasks like turning roofing estimates into material orders can be accomplished with just a few clicks.
- Providing real-time project updates and analytics. Using a single software program to manage your business consolidates your data, helping you more easily identify performance trends and growth opportunities so you can make smarter business decisions.
Find the best roofing software for CRM and project management
AccuLynx brings together every aspect of your business, including CRM and project management, to help you streamline your processes and improve your efficiency. To learn more about how AccuLynx can help you manage your business more effectively, schedule a quick, custom demo today.