Logo for AccuLynx's Customer Portal softwareCustomer Portal

An easier way for contractors to share project details and communicate with customers

Enhance service while saving time and boosting productivity. AccuLynx’s roofing Customer Portal software empowers your customers to get the information they need, when they need it—so you can minimize repetitive tasks and increase satisfaction.

A portrait of a man using the AccuLynx Customer Portal. He has 3 screens of the tool surrounding his torso, as he is pictured using a laptop.
1%
of consumers expect an online portal for customer service

Give customers a one-stop shop where they can follow their roofing jobs along—start to finish

The Customer Portal is a secure, self-service website that lets roofing contractors seamlessly share information with customers right from their AccuLynx job file.

An icon of two holding hands, one is orange and the other is navy blue.

Improve the customer experience

The Customer Portal gives your customers the self-service capabilities they want, while keeping them in the loop with 24/7 access to their projects.

They can track the status of their job, see upcoming appointments, access documents and billing information, apply for financing, make payments, send messages, and more—all from a convenient, centralized location.

Icon of a folder with an X on it. There are three pieces of paper coming out of the folder.

Cut out unnecessary admin

The Customer Portal reduces the time you spend on administrative tasks by automating the way you share information with customers.

You can send the information you choose to the portal in just a few clicks. As the job progresses, that information is updated in the portal automatically, eliminating back-and-forth emails and saving you time!

What you can do with our Customer Portal software

Instead of sending emails or making phone calls to update customers throughout the job, you can:

  • Share project details and documents
  • Request and process payments
  • Exchange messages
  • Offer access to financing
  • And more!
A project summary screenshot

Control what info is shared

Customize with your branding

Send invites automatically

Let customers pay or apply for financing

Do more with less

Provide better service without adding staff or increasing your workload.
Our roofing Customer Portal software streamlines communication and lets your customers take control of their job.

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“AccuLynx helped us standardize our processes. Now we can keep track of everything and provide better customer service.”

Portrait of Matthew Jaynes, GM of KPost Roofing & Waterproofing
Matthew Jaynes| General Manager
KPost Roofing & Waterproofing

See the Customer Portal in action

We’ll show you how it works.