We’re proud to exceed the industry standard when it comes to training and technical support. Whether you’d like to learn how to use a particular feature or have a question about your account, we’re here to help.
We’re with you every step of the way
Every AccuLynx customer has access to our dedicated training and technical support teams whenever you need it.
Guided training anytime
It’s our goal to make sure you succeed with AccuLynx. So we’ve designed our training program to make sure your company is set up for success from day 1 as a customer and beyond. Here’s what every AccuLynx user gets at no extra cost:
- In-depth, one-on-one training sessions customized to fit your schedule and needs right when you become a customer—and anytime you need a refresh
- Weekly live training webinars with Q&A on a variety of topics including “getting started” and “advanced functionality”, which can be watched at your leisure
- On-demand access to step-by-step “how-to” guides and videos always available in the AccuLynx Knowledge Base
Live phone support
Have a question about your AccuLynx account? Our knowledgeable tech support team is available to answer your questions via phone and email, Monday–Friday. We’ll guide you through the necessary steps to utilize AccuLynx to its utmost potential.
On-site training for your entire team
We offer in-person training programs—at your site or ours—customized to help you maximize adoption and accelerate your business growth. In-person training sessions are led by:
Director of Account Services
Customer Development Specialist