Answers to our most frequently asked questions

Thinking about how roofing software like AccuLynx can help you work smarter and take your roofing business to the next level? Get answers to some of our most frequently asked questions to help you better understand what AccuLynx can do for your roofing business.

Top Frequently Asked Questions

How can AccuLynx help me manage my roofing business?

AccuLynx is a business management system that combines powerful customer relationship   management (CRM) and project management capabilities into one software application, providing a single source of truth for your roofing company. All your job information is stored in one cloud-based platform so you can easily access your data from anywhere. AccuLynx’s simple business management tools include CRM, estimating, production scheduling, project management, aerial measurements, material ordering, photo sharing, payment processing, custom reporting, homeowner financing, and more.

How can AccuLynx help my roofing company grow?

AccuLynx helps roofing companies reduce costs by increasing efficiency and providing contractors with features that improve sales. It enables teams to collaborate more effectively and eliminates costly errors. With increased visibility into your performance, you can make smarter decisions. And with robust project management tools, your roofing company can provide better service to customers. Using AccuLynx roofing software will equip you to take on additional work without compromising quality so your business can scale.

What sets AccuLynx apart from other roofing CRM software?

AccuLynx is the only CRM software designed to meet the specific needs of roofing contractors. Unlike other CRM and project management software that may lack essential features for contractors and require significant customization, AccuLynx contains everything roofing contractors need to manage all aspects of the business. Our product was developed using industry knowledge and customer feedback. It’s packed with all the cutting-edge features you need to help your roofing business succeed—in one easy-to-use system.

Besides roofing, what trades does AccuLynx serve?

The features in AccuLynx are purpose-built for roofing contractors, including those who do both retail and insurance restoration work. AccuLynx also allows you to manage work in additional trades such as gutters, siding, windows, solar, painting, and more. You can customize the trades listed in your AccuLynx account to reflect the additional work your roofing company is doing, helping you track and manage every aspect of your business.

What size roofing companies can benefit from using AccuLynx?

From growing startups with as little as 3 users to multi-location operations with hundreds of users, roofing companies of all sizes can use AccuLynx to increase their productivity and profitability. Our roofing software equips small, medium and large roofing companies with the tools they need to work efficiently and scale.

Will I need to change the way I work to use AccuLynx?

AccuLynx was designed to match a roofing contractor’s typical workflow. It helps streamline and grow your business without requiring customization or changes to your processes, and it’s intuitive to learn and use. Instead of spending lots of time adapting the way you work to fit a software system, you can easily incorporate AccuLynx into your day-to-day routine.

How can I learn how to use AccuLynx?

Every new AccuLynx customer receives personalized 1:1 training conducted by industry professionals for free with their AccuLynx account. You’ll be guided through the straightforward setup and trained on the full suite of features in as little as a day, or at the pace you choose. Since AccuLynx is simple to use—even for contractors without technical expertise—it doesn’t take long for new users to become proficient. And if questions arise after your new customer onboarding and training, our dedicated Customer Success team is available to answer them in real time. No matter how long you’ve been with AccuLynx, you can always take advantage of our live help and on-demand training, available via phone, online, or in person.

What makes AccuLynx a premium roofing CRM product?

AccuLynx’s all-in-one business management system has all the features roofing contractors need to manage their work—from an initial lead to a final invoice. With over 12 years of experience in the roofing industry, we’ve built our software to reflect what’s most important for helping roofing companies grow, and have quickly established ourselves as one of the most robust, trusted systems in the roofing space. Our product’s combination of thoughtful design, industry expertise and comprehensive features makes it premium technology worth investing in. Plus, we are one of the few providers in the industry that includes live technical support via phone and email as well as 1:1 training whenever you need it—for free with every user license.

Can I trust AccuLynx with my company information?

Our software system is rigorously tested, developed, and supported in the USA. Not only do we employ one of the largest teams of U.S.-based software engineers to ensure our customer data is secure and accessible, but we also release updates, enhancements and new functionality to our software on a regular basis, in addition to providing higher than the industry standard guaranteed uptime of 99.98%. You can trust that AccuLynx will keep your company information safe and ensure you have access to it whenever you need.

My roofing company is doing well without roofing CRM software. Do I really need AccuLynx?

AccuLynx improves the way you’re already working so you can manage your business more effectively. By using the tools in AccuLynx that are designed to streamline your processes, you can save time and grow your profits. In fact, contractors who switch to AccuLynx typically see a 34% increase in job profits on average after implementing the software. With AccuLynx, you’ll not only be able to access your data from anywhere, but also protect your processes from disruption due to staff turnover, missing information, or other issues.

I have questions about my AccuLynx account. Where do I go to get answers?

If you’re a current AccuLynx user with questions, you can reach out to your Customer Success representative or a member of our technical support team anytime you have a question. They’re available via phone or email Monday-Friday, 7 a.m.-5 p.m. Central.

608-473-3800

support@acculynx.com

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