During the busiest times of year, insurance restoration roofing businesses rely on the speed and efficiency of their sales teams and crews in order to service as many homeowners as possible, while still providing quality workmanship. This can be a difficult balancing act. The pressure to keep up with high demand can be stressful, with owners and project managers encouraging teams to work as fast as possible in order to cut costs and move on to the next home.
There’s no denying that the longer a job takes, the more overhead expenses it can incur for an insurance restoration business. However, it’s also important to prevent errors in your work. There are many strategies and tools that can help you maximize your sales without sacrificing the quality of your work. Here are just a few of them.
Keep Your Teams Organized
Managing all the paperwork for any job can be a challenge, but during times of high production, keeping all of your files organized can be even more difficult. Rifling through papers on your desk or frantically searching the office for important documents is no longer an issue when your information is organized into your job file from the start. Insurance restoration software like AccuLynx stores all of your individual job files in the cloud, giving approved team members access to estimates, material orders, insurance forms and photos from anywhere. This eliminates the need to spend time calling or emailing the office, which saves your project managers precious time on the job site. It also means that you’ll never lose an important document – the cloud keeps it safe and in one place.
Create Custom, Dynamic Electronic Templates
During the estimate process, your sales teams spend precious time filling out names, addresses, phone numbers and insurance information over and over across several files for any given job. Streamlining this process gives you this time back to spend on other important tasks. The ability to use custom created document templates means your sales reps only need to fill out the information once. Features like SmartDocs populate the same information across all documentation, saving time for the sales reps and the office teams.
Once created, teams immediately have access to all the documentation, and don’t need to spend valuable time reading, saving, or scanning the same forms. Everything is automatically saved, which can also reduce the risk of loss or damage by busy field reps.
Using Electronic Signatures
Using the eSign feature in SmartDocs can also dramatically increase efficiency and save time. Your sales reps no longer need to set follow-up meetings or calls to get a document signed – instead they can simply email the document for the client to sign electronically, or even have them sign onto the digital document in the field using a tablet or smartphone. When a document is signed, your office staff will be notified, and they can start processing material orders, scheduling crews, and generating invoices immediately, which expedites the process, allowing your company to book more insurance restoration business.
Placing More Accurate Material Orders
Buying commonly used materials in bulk can save you cost and time. Materials that are used in all of your jobs, like nails, flashing, and underlayment, are often cheaper to buy in bulk, saving you money in the long run. Not only is it cheaper to buy materials this way, but it can also save time. When you have an extra stockpile of materials, you don’t have to wait for your supplies to arrive and can start your job right away.
Often, when your crew runs out out of a material, their work stops while new supplies are ordered. Having excess materials means your crew will not run into this problem and will save you that extra bit of time. Some insurance restoration software will allow you to purchase materials right from the software, saving you even more time.
Providing Clear and Reasonable Expectations
Setting clear and reasonable expectations for your teams will go a long way to improve your company’s efficiency. Have your project managers establish a process or checklist with your crews, and make sure they understand the expectations your insurance restoration business has for every roof. When dedicated supervisors can verify work quality along the way through an established process, fewer mistakes are made, less time and money is wasted correcting those mistakes, and a job is finished quickly, on schedule, and on budget.
It’s important to remember that when a disaster strikes, homeowners look to insurance restoration professionals to help them, and dealing with insurance can be frustrating. Your knowledge and expertise, along with the right tools to boost your efficiency, can expedite the process, creating happy customers and more profit for your roofing business.
AccuLynx is the most powerful tool for your roofing business. Simple to use software, industry-leading tools and the best customer support — AccuLynx makes it easy to grow faster than your competition.