Customer Portal
“AccuLynx helped us standardize our processes. Now we can keep track of everything and provide better customer service.”
| General Manager
KPost Roofing & WaterproofingGeneral ManagerKPost Roofing & Waterproofing
Customer Portal
An easier way for contractors to share project details and communicate with customers
Enhance service while saving time and boosting productivity. AccuLynx’s roofing Customer Portal software empowers your customers to get the information they need, when they need it—so you can minimize repetitive tasks and increase satisfaction.
1%
of consumers expect an online portal for customer service
Give customers a one-stop shop where they can follow their roofing jobs along—start to finish
The Customer Portal is a secure, self-service website that lets roofing contractors seamlessly share information with customers right from their AccuLynx job file.
Improve the customer experience
The Customer Portal gives your customers the self-service capabilities they want, while keeping them in the loop with 24/7 access to their projects.
They can track the status of their job, see upcoming appointments, access documents and billing information, apply for financing, make payments, send messages, and more—all from a convenient, centralized location.
Cut out unnecessary admin
The Customer Portal reduces the time you spend on administrative tasks by automating the way you share information with customers.
You can send the information you choose to the portal in just a few clicks. As the job progresses, that information is updated in the portal automatically, eliminating back-and-forth emails and saving you time!
What you can do with our Customer Portal software
Instead of sending emails or making phone calls to update customers throughout the job, you can:
- Share project details and documents
- Request and process payments
- Exchange messages
- Offer access to financing
- And more!
Do more with less
Provide better service without adding staff or increasing your workload.
Our roofing Customer Portal software streamlines communication and lets your customers take control of their job.
