“We knew we had to switch to AccuLynx—it was the best solution because it consolidated everything we were trying to do.”
Why Valley Roofing & Exteriors chose AccuLynx over the competition
Since 2004, Valley Roofing & Exteriors has provided roofing and siding services to customers across Virginia and West Virginia. After trying to combine different software applications to run their business, the company turned to AccuLynx because it provided a simpler, all-in-one business management solution.
Challenges with other roofing contractor software
Valley Roofing & Exteriors’ Owner, Anson Martin, had ambitious goals for the company’s future growth. In order to meet those goals, he realized they needed a better system for managing their work. “We got to a point where we realized we wouldn’t be able to scale without business management technology,” Martin said.
They began using a field service management system to help them manage aspects of their production process, but quickly realized they needed tools to support their roofing sales process as well. To fill this gap, Martin added another software system that claimed to be a “one-stop shop” for roofing contractors, providing the additional sales capabilities the company needed.
However, communication was still difficult across their two systems. Without an integration between the two, staff had to enter customer and job information in both systems, which was a tedious process that slowed the entire company down. As a result, critical job details and notes started to get lost in the shuffle.
“At one point, we were using one application to manage production, another for sales, and a third for messaging—it was messy and caused confusion,” Martin explained.
He came to the conclusion that operating the business with two disparate software applications would prevent them from growing. He said, “I’m always trying to figure out how to make things easier for the team, and I realized what we were doing just wasn’t working. We needed one system that did everything.”
A new solution that united every aspect of their roofing business
Martin and his team started looking for an all-encompassing system that had the tools they needed to manage every aspect of their roofing business—including integrations with several other applications they were using. Martin was immediately impressed by AccuLynx when he saw that it could streamline their sales, production, and invoicing processes.
A smooth transition to AccuLynx
Once Valley Roofing & Exteriors became an AccuLynx customer, it was time for their migration process to begin. Unlike the other systems they had used, AccuLynx was a lot easier for their team members to learn because it was designed to reflect the way they were already working. The training team at AccuLynx made sure everyone at Valley Roofing & Exteriors was equipped to become an expert software user in a short amount of time.
Martin was thrilled with the support he received throughout their initial training and onboarding. He explained, “Whenever we have a question, we get a response within minutes. The customer support at AccuLynx goes above and beyond what I’ve experienced with other software companies.”
Higher revenue with a lighter workload
As Valley Roofing & Exteriors started using AccuLynx to power every aspect of their work–from managing leads and creating estimates, to scheduling jobs, placing material orders and sending invoices–the company’s staff was excited to see that many of their time-consuming tasks were eliminated.
Martin noted that an increase in productivity was immediately apparent thanks to more streamlined processes and centralized information. “Our workload is easier than it was when we were doing fewer jobs,” he explained.
“AccuLynx has really simplified what we do every day.”
“We’ve been using AccuLynx for a little over a year, and we’re already doing 30% more in revenue.”