The support AccuLynx provides goes above and beyond what I’ve experienced with other software companies.
| Owner |Valley Roofing & Exteriors
Case study
Why Valley Roofing & Exteriors chose AccuLynx over its competition
Over the years, roofing and siding contractor, Valley Roofing & Exteriors, had used a number of different software applications throughout the business. But when it came time to determine what changes would be needed to reach the next phase of growth, owner Anson Martin began to re-think their use of technology in hopes of an all-encompassing solution.
COMPANY
Valley Roofing & Exteriors
ESTABLISHED
2004
LOCATION
Harrisonburg, VA
CUSTOMER SINCE
2022
Challenges with other roofing contractor software
Martin’s ambitious growth goals would not be possible without a solid technology foundation. “We got to a point where we realized we wouldn’t be able to do it without improving upon our previous systems,” he said.
The company implemented a new field service management application to support different aspects of production. Soon after, Martin realized they would need additional capabilities on the sales side, so he added a system that claimed to be more of a “one-stop shop” for roofing contractors.
While the gaps of the first roofing app had been filled, communication across the two systems was problematic. They couldn’t figure out how to integrate the two systems in a way that worked seamlessly, forcing staff to enter customer information into both systems. This slowed everyone down with critical details getting lost in the shuffle. “Using one application to manage production and another for sales was messy,” Martin explained. “We just needed one system that did everything.”
Uniting every aspect of the business
Martin and his team at Valley Roofing & Exteriors started searching for a solution. This time around, they were determined to find a management tool that covered every function of the business and integrated with the other apps they couldn’t operate without.
Immediately impressed by AccuLynx, Martin was convinced that it could streamline their processes, centralize their information, and improve collaboration between the field and office staff. Plus, its integrations with QuickBooks and Beacon Building Products meant they would no longer have to enter the same information into multiple systems.
“We knew we had to switch to AccuLynx—it was the best solution because it consolidated everything we were trying to do,” Martin stated.
A fast start with AccuLynx
Unlike other roofing software Valley Roofing & Exteriors had used, AccuLynx proved the easiest for staff to learn. Martin said the AccuLynx training team made sure every Valley Roofing & Exteriors employee was fully equipped to use the software and noted that whenever anyone had a question, they’d get an answer from AccuLynx support within minutes.
Higher revenue with a lighter workload
As employees started using AccuLynx for everything—from creating estimates, to scheduling jobs, to placing material orders, to sending invoices—an increase in productivity was immediately apparent.
“Our workload is now easier than it was when we were doing fewer jobs. AccuLynx has really simplified what we do every day,” said Martin.
With everyone encouraged to see so many time-consuming tasks eliminated, adoption was higher than initially anticipated. As a result, communication improved across different departments with significant growth following.
A little over a year with AccuLynx, and we were already doing 30% more in revenue.
| Owner |Valley Roofing & Exteriors
