With AccuLynx, our year over year sales have increased 40%. We’re able to take on bigger jobs and maximize profitability.
Case study
How Hail or High Water Roofing grew sales and increased efficiency with AccuLynx
Steve Sims, owner of Hail or High Water Roofing and Restoration, was no stranger to business management software. He had tried multiple systems, but always had difficulty getting his sales reps to use them. But it wasn’t until the company experienced a major issue with one of their projects that Sims realized how important it was to solve their project management issues. He selected AccuLynx to solve his challenges in hopes of driving efficiencies across the business and improving the profitability of their roofing jobs.
COMPANY
Hail or High Water Roofing and Restoration
ESTABLISHED
2019
LOCATION
Lawrenceville, GA
CUSTOMER SINCE
2020
Problems with existing systems
Prior to turning to AccuLynx, Sims said their existing software systems were difficult to use left a number of his roofing company’s needs unmet. Most importantly, he knew that his struggles with accessing data would prevent him from effectively running his business. Sims knew that he had to find a better solution.
“Before switching to AccuLynx, I was paying for software I wasn’t really using. I couldn’t pull the reports I needed or track what was important to me as a business owner,” Sims explained.
Key AccuLynx features that helped revolutionize processes
Implementing AccuLynx was a seamless experience for Hail or High Water right from the start. From their initial onboarding, they were able to get up and running quickly. A key component that really made a difference for Hail or High Water was the various integrations AccuLynx offers. For example, the sales teams at Hail or High Water use the direct integration with EagleView to order their aerial measurements during the estimation process. Once an order is placed, their EagleView reports are sent directly to their AccuLynx job file, and can be used to automatically populate their estimates, helping ensure they are ordering the correct amount of roofing materials. Sims said, “With the EagleView integration in AccuLynx, we can order a report, create an estimate, and schedule a job in five minutes.”
Lead management
Hail or High Water uses the lead management tools in AccuLynx to accurately identify the source of every new lead that comes into their pipeline. And thanks to the reporting features, Sims can analyze his marketing spend and understand his cost per lead and closing percentages by channel. These features helped save Hail or High Water tens of thousands of dollars on their marketing budget.
Workflow customization
The workflow customization features in AccuLynx enable Sims to ensure his sales team follows a consistent process that works for their business. Now his reps have a checklist of items to complete for each job, which has helped reduce questions and confusion across his sales team. These features helped cut sales training time and streamlined what he once considered inefficient processes.
Digital payments
Another feature that has been a “game changer” is AccuPay. By offering credit card and ACH payment processing, Hail or High Water is able to save hours of commuting time between customers’ homes. Now they are able to request payments by email and process them electronically. This feature allowed reps to spend more time closing deals and helped ensure payments hit the company’s bank sooner.
AccuLynx’s impact on Hail or High Water’s business
AccuLynx has allowed Sims to take a real look at the performance of his roofing business and stop confusing activity for achievement. With better insight into the company’s processes, along with increased standardization provided by checklists, automations, and integrations, he’s seen their efficiency–along with their annual revenue–dramatically improve.
Before AccuLynx, we were working 70+ hours a week. Now we are saving 12-16 hours on every job.
Want to hear more?
Check out the full interview with Steve Sims of Hail or High Water Roofing and Restoration.