My Affordable Roof is one of the leading residential and commercial roof restoration providers throughout the southeast. The company stands by delivering quality work, next-level thinking and lasting relationships with their customers.
When Chief Operations Officer and Managing Partner, Amanda Lairsey, joined My Affordable Roof in 2013, the company was in the process of adding locations across multiple states. As they began to open new branches, they started to face some operational challenges.
The company had been relying on paper files to manage their roofing jobs. Because of this, it became increasingly difficult to access and share information across the entire company. According to Lairsey, “Our job information wasn’t available outside of each office, which made accounting and reporting difficult.”
Without the flexibility to access the information they needed from the field, sales staff were slow to submit accurate estimates and contracts, which lead to issues with material orders and invoices.
In 2015, Lairsey learned about AccuLynx at a roofing industry event. She knew that a cloud-based CRM and business management system designed for roofing companies would help with their organize issues and provide better efficiency as their business grew.
AccuLynx provided all of the functionality that My Affordable Roof needed to get better look into their performance, share information, and stay in the loop on job statuses – all in one piece of software. It also gave them a way to see how business was doing from each branch.
Since starting with AccuLynx, My Affordable Roof has expanded to 15 locations, employing over 200 team members. Increased visibility allowed their field teams to easily understand how quickly their jobs were progressing, helping them prioritize opportunities that led to more sales. The office administrators were able to gain immediate access to contracts and payment information, which meant the company could get paid faster for their work.
My Affordable Roof’s managing partners rely on AccuLynx’s reporting tools to understand their business performance. This data has helped them make critical decisions that have had a measurable impact on the continued growth of the company.